Shipping

Track Order

• Partial shipping - Will I receive the rest of my order?
• When can I receive my items?
• Shipping Method & Delivery Timeline
• What if I cannot find my tracking number?

Customs Duties and Taxes

• How can I refuse my shipment?
• Will I be charged tax or customs duties? (U.S. Customers)
• Why am I charged a customs duty fee?

Missing Package

• My package is lost while in transit
• Partial Shipping - Will I receive the rest of my order?
• Lost / Stolen Package: Tracking shows “Delivered” but you did not receive it