What if I cannot find my tracking number?

If you do not see a tracking number 2–4 business days after your order shows “Out for Delivery” in
My Orders > View Order > Track My Item, please contact us with the following details:

• Order number

• Item name or SKU

• How long the status has not been updated

Our customer service team will review and respond within 24 hours.

A shipping confirmation email will be sent once your package has shipped.

Guest orders:
You can check your order status and tracking information through the Track Order page.