How to Cancel Your Order

You can request a cancellation by following the steps below:

W Concept Members

1. Log in to your account

2. Go to My Orders

3. Select your order

4. Click Cancel This Item

Guest Orders

1. Visit Track Order

2. Enter your order details

3. Click Cancel This Item

Guest access link: https://us.wconcept.com/morder/guest/form/

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Important Information

• If your order was placed within the last 24 hours, please allow some time for the cancellation to process.

• Once approved, you will receive a cancellation confirmation email.

Once the item is shipped out by the brand, the cancellation is unavailable.