Charged Twice for an Order?

If you see duplicate charges on your account, please note that this can occur due to payment authorization.
Most pending duplicate transactions will automatically disappear within 1–3 business days.

You will not be charged for any pending authorization amounts.

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Still seeing two charges after 3 business days?

Please contact us so we can assist you. When reaching out, include the following information to help us locate your order quickly:

• Order number

• Cardholder’s name

• Date of transaction

• Email address used for the order

Email: [e-mail]
Or reach out via message or live chat.