I cannot apply my code to the shopping cart

If you are unable to apply your coupon code, please check the following:

1. Ensure the code is entered in the correct field
   

2. Review the coupon details to confirm the code is valid for:

   • Eligible products

   • Order total requirements

   • Valid dates

3. If the order was already placed and the code was not applied, the order cannot be modified.
   You will need to cancel the order and place a new one using the code.

If you still cannot apply your code or need assistance, please contact us at [e-mail] or leave a message through our customer service portal.